Wait times can vary widely from location to location. Our team makes every effort to minimize delays while also booking your first appointment close to when age-appropriate programming is offered. This could mean a possible delay between referral and when a family is first contacted. If you have questions about your child’s referral, please contact the program location where you were referred.

Generation Health Clinic accepts referrals for all children/teens between 6 and 17 who meet our eligibility criteria. As part of our assessment, we will determine if our program will fit your child’s unique needs. If our program is not the best option for your child’s needs, we will work with you to find alternative resources and supports.

Generation Health Clinic accepts referrals from physicians and nurse practitioners. If you do not currently have a primary care provider, we may accept a referral from a physician at a walk-in clinic if the referring provider can provide follow-up and continuity of care. If you are looking for a primary care provider, sign up here to be matched with a family doctor or nurse practitioner in your area: https://www.healthlinkbc.ca/health-connect-registry#getdoctorornp

Your family may be able to participate in a virtual program if you don’t live near one of the program locations. You may still be required to attend some of your appointments in person. Virtual appointments and group programs are available for Vancouver Island families through the BC Children’s Hospital Virtual English program. Virtual group programs are available to anyone living in the Interior Health Region. Virtual group programs may be available through Fraser Health, based on capacity, interest and needs.

We are not a mental health program. Our mental health professional (Registered Psychologist, Registered Social Worker, or Clinical Counsellor) will meet with your child at the initial assessment appointment to complete a psychosocial assessment. This will assist in identifying mental health concerns that may impact participation in our program. We can offer recommendations and guidance if your child needs further diagnosis, assessment, or community mental health resources. It is important to note that our mental health professionals do not provide psychoeducational assessments; typically, these are provided through schools or private pay clinics.

Generation Health Clinic is not a diet or weight loss program. Families are supported in making healthy living changes by focusing on active living, family connection, mental health, healthy eating, screen time, and sleep. Menu plans or strict diets are not part of our program’s approach.

A child’s mental health is an important part of healthy living. Our mental health professional completes a comprehensive assessment to evaluate your child’s psychosocial well-being. As part of this assessment, they screen for emotional concerns, disordered eating behaviours, poor body image, and low self-esteem. They also assess whether your child and family are prepared to start making healthy living changes or participate in group programming.